The presenter uncovers how to manage the unexpected outcomes of a compliance, safety and accountability (CSA) audit. CSA is the fundamental tool of fleet management concerning safety and compliance. Any private fleet or carrier that operates vehicles more than 10,000 pounds and runs interstate routes (or hazardous materials intrastate) is subject to CSA scrutiny. The presenter explains the basic structure and workings of CSA and use real world examples to demonstrate how CSA works in safety management tracking. Additionally, we identify key points for preparation for a CSA audit.