Dealing with and Defusing Difficult Situations [46.13] | ||||||||||||||||||
Date: Wednesday, March 11, 2020 Time: 11:15 AM - 12:15 PM Speakers: Timothy Dimoff, CEO/President, SACS Consulting & Investigative Services Inc. Track: Social and Behavioral Secondary Track: All Industries and Workplaces Session Type: Educational Session Skill Level: Advanced Description: Learn how to become a proactive individual who anticipates trouble and moves to prevent it in your personal and professional life. Learning Objectives: 1. Explain why abnormal behavior has become the norm. 2. List the differences between assertive and aggressive behavior. 3. Describe the stages of aggression. 4. Identify differences in verbal and non-verbal communication. 5. Recognize and de-escalate aggressive behaviors.
|
||||||||||||||||||
Search sessions by day, speaker, keyword, session type, or display all sessions. |
||||||||||||||||||
|