| Crisis De-escalation Part 2 [31.26] | ||||||||||||||||||
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Date: Thursday, March 12, 2020 Time: 4:00 PM - 5:00 PM Speakers: Matthew Smith, Training Director, Aegis Training Solutions LLC Track: Social and Behavioral Secondary Track: All Industries and Workplaces Session Type: Educational Session Skill Level: Basic Description: The presenter explains how to achieve de-escalation and describes some of the psychological tips used to empower individuals to achieve crisis de-escalation. This information provides the framework for acquiring the skills needed to prevent an occurrence of workplace violence. This second part of a two-part session provides insight into specific scenarios of possible conflict and discusses how a person might use the skills presented in session one to avoid escalation into violence. Learning Objectives: 1. Describe how to spot a crisis and start early negotiations. 2. Identify and explain specific, tangible solutions.
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614-466-7695 |
